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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Malex Saving (Mal)

Malex Saving (Mal)

June 7, 2025

5  out of  5
rating by Malex Saving (Mal)
"Christian was an absolute delight to work with! I was having a lot of anxiety and fear surrounding finding better rates and previous not great representatives being pushy and demanding. Christian was neither of those and was a pleasure to work with. They helped take care of finding the best rates for me as well as easing the anxiety surrounding the whole situation. I was left with a big smile on my face after working with them and look forward to being with this company for my insurance needs for the foreseeable future."
We responded:
"Thanks Malex! Christian is one of the smartest and kindest people to ever work on this team. Glad you had a good experience. Kolby Zipperer Colorado Springs State Farm Agent"
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Davis Morgan

June 6, 2025

5  out of  5
rating by Davis Morgan
"What a team! Mary and McKenzie are incredibly helpful and knowledgeable for all things related to State Farm. Tyler, Christian, Victoria, and even the new guy are easy to talk to you over the phone and work hard to get customers exactly what they are looking for in their coverage. It’s so refreshing to have an insurance company that prioritizes the customer and being available anytime you call. I cannot recommend KZ State Farm enough, what a wonderful experience!"
We responded:
"Davis you’re the man! Thanks for the incredible review, and welcome to the team :) Kolby Zipperer State Farm - Colorado Springs"
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Logan Simon

May 30, 2025

5  out of  5
rating by Logan Simon
"I recently moved to Colorado Springs, and Tyler went above and beyond to help me understand my coverages, and was so helpful and friendly. Super happy this was one of the least stressful parts of my move!!"
We responded:
"Thank you Logan! Tyler is as kind as he is professional. Welcome to Colorado Springs! Kolby Zipperer, State Farm agent"
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Tiffany Xu

May 6, 2025

5  out of  5
rating by Tiffany Xu
"Victoria Hollon was such an amazing state farm agent! She was so helpful, explained all the policies excellently, and she was very very responsive! I'm so thankful! Now I have really affordable coverage!!! I felt she would go the extra mile just to help me :)."
We responded:
"Tori is the best :) Thank you for the kind review. I told her about it this morning, and it made her day. Welcome to the Kolby Zipperer State Farm team! - Colorado Springs"
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Shira Spielman

April 30, 2025

5  out of  5
rating by Shira Spielman
"I have been working with Victoria Hollon and she has been incredibly helpful in the process. I felt like she went above and beyond to make sure my experience was as easy as possible. She was incredibly kind and made me fee like she genuinely cared about me and my experience in getting new insurance."
We responded:
"That's an awesome review, and Victoria was super happy to hear about it this morning :) Thank you, and welcome to the team. Kolby Zipperer, State Farm Agent, Colorado Springs"
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Cam

April 25, 2025

5  out of  5
rating by Cam
"This office was very helpful especially the young man I was talking to Tyler Krohn. He helped me save several hundred dollars on my home insurance. Thank you Mr. Krohn."
We responded:
"Thanks Cam! We love Tyler here, and I'm glad you got such a good experience. "
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Erin

April 16, 2025

5  out of  5
rating by Erin
"Christian was super helpful with every step from getting us a quote to working on an auto included bundle. Was very easy to work with and answered every question I had along the way. Thanks!"
We responded:
"Thank you Erin! These reviews help future customers trust us, and Christian deserves them :) Welcome to the team! Kolby Zipperer State Farm Agent, Colorado Springs"
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Pamela Frost

April 4, 2025

5  out of  5
rating by Pamela Frost
"We're moving to COS soon, and I reached out to Kolby Zipperer's State Farm agency as it's close to our new neighborhood and we've always had insurance with State Farm. WOW WOW WOW, our account manager Victoria has been AWESOME - so knowledgeable, friendly and efficient; I couldn't have imagined a better experience getting things arranged and ready for our move! I'd give 10 stars if I could - thank you for taking something that's often stressful and making it so easy and painless to do!"
We responded:
"WOW WOW WOW thank you for one of the best reviews we've ever received Pamela :) This review really made Victoria's day. Happy to welcome you to Colorado Springs. Kolby Zipperer State Farm"
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Christian Fournier

April 4, 2025

5  out of  5
rating by Christian Fournier
"Kolby Zipperer and his insurance team are top notch! Very grateful they were able to insure my motorcycle, just in time for the riding season!"
We responded:
"Thanks Christian! Happy to have you on the team :) Kolby Zipperer State Farm - Colorado Springs"
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Marie Viktor

March 21, 2025

5  out of  5
rating by Marie Viktor
"We had the absolute best agent Christian F. He helped us so much with all the coverage. He made sure we had the right coverage for all of our needs. We switched the same day. Also all of our insurance did go down, saving over 130 a month by switching."
We responded:
"Marie, we all just high fived about this one :) Christian and I are both thankful. Welcome to the team. Kolby Zipperer Colorado Springs State Farm"
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Troy Bowton

March 21, 2025

5  out of  5
rating by Troy Bowton
"I called in because USAA kept increasing my price and was becoming too expensive. I was able to move my Home, Auto, and Umbrella policies over. I was also able to come into the office and set up my policy in person"
We responded:
"Thank you Troy! We have been really competitive lately, so I'm glad it worked out for you as well. Look forward to working with you. Kolby Zipperer State Farm - Colorado Springs"
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Ethan Fournier

March 14, 2025

5  out of  5
rating by Ethan Fournier
"Christian is da goat! Got me spending 20 a month on my motorcycle big ups for ma boi"
We responded:
"Haha thanks for the great review Ethan. Christian is pretty awesome. We’re lucky to have him! Kolby Zipperer - Agent"
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Preston Glorioso

March 7, 2025

5  out of  5
rating by Preston Glorioso
"Victoria and McKenzie helped me set up my insurance and were super sweet! Thanks to the team yall are phenomenal."
We responded:
"Victoria and McKenzie are awesome! Thank you. Kolby Zipperer Colorado Springs State Farm Agent"
Profile photo of Liz R.

Liz R.

February 18, 2025

1  out of  5
rating by Liz R.
"Revised Review I use to be a customer and glad I’m not anymore. Horrible at communication! Years of not getting fast answers or even the right ones. Mary would take over a week sometimes to get a hold of me. Then blame it on someone or something else and never took fault. It was very frustrating. Anyways, glad to have found a different company that addresses my needs quicker. Note-even in the response they can’t seem to take responsibility on bad communication 😅"
We responded:
"Hey Liz! Communication is the most important thing to our business and with our customers. It would be very rare that we miss a call, and we'd always call back immediately. I don't see that you are a customer in our office, so you might be confusing us with another agency? Please give me a call ASAP, so I can help you find your office or assist with understanding your situation better. Kolby Zipperer, State Farm Agent."
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Tyler Krohn

February 14, 2025

5  out of  5
rating by Tyler Krohn
"I love this office! I switched a few years ago and never looked back! I am so glad that I can call in and speak to a real person all the time! McKenzie and Mary always give detailed answers, and any concerns on my policies very fast, and very professionally! Great service!"
We responded:
"Thanks Tyler! Surprised it took you this long to give us a review haha. Kolby Zipperer State Farm - Colorado Springs"
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Blackbriar 5280

February 2, 2025

5  out of  5
rating by Blackbriar 5280
"I don't often leave reviews, however my experience with Jake last week certainly warrants one. I had a potentially challenging situation that Jake made completely pain free and smooth. From word one, Jake was positive, polite, professional and worked to get me the best rate possible. I genuinely appreciate his assistance and his customer service skills were 11/10..Thanks Jake!!!"
We responded:
"Thank you! I told Jake about this when we got in the office. Really appreciate you. Kolby Zipperer"
Profile photo of Aaron Dawkins (Bolo4ad)

Aaron Dawkins (Bolo4ad)

January 31, 2025

5  out of  5
rating by Aaron Dawkins (Bolo4ad)
"I went in today to ask questions about switching insurance. McKenzie was so helpful and really put my mind at ease. The customer service surpassed my expectations! Will recommend to others fasho!"
We responded:
"Thanks for the kind words Aaron! Mckenzie is one of our favorites :) Kolby Zipperer - State Farm Agent, Colorado Springs"
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Rayanna Mileto

January 24, 2025

5  out of  5
rating by Rayanna Mileto
"Victoria and McKenzie were very helpful and knowledgeable when it came to signing up with my auto insurance and also save me money on top of it. Definitely recommend that office and ask for them"
We responded:
"Thank you Rayanna! I will make sure Victoria and Mckenzie see this. They are such a big part of our family here at Kolby Zipperer State Farm in Colorado Springs :)"
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Marah Macura

January 10, 2025

4  out of  5
rating by Marah Macura
"Austin was great at helping me answer all my questions! Thank you!"
We responded:
"Thanks Marah! Kolby Zipperer"
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austin maddox

January 10, 2025

5  out of  5
rating by austin maddox
"Spoke with Kolby’s offfice, they were extremely helpful and helped me understand what I was getting for the price. I haven’t had an experience quite like it anywhere else. 10/10 recommend."
We responded:
"Thanks Austin! So glad to have you on the team for real :) Kolby Zipperer State Farm Colorado Springs"
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Jacob Liapis

January 3, 2025

5  out of  5
rating by Jacob Liapis
"Continuing to experience great service at this agency, recommended Insurance provider in the briargate area. Local and accessible, great employees, 100% recommend!"
We responded:
"Thanks Jacob! Appreciate the kind review. Kolby Zipperer - Colorado Springs State Farm Agent"
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Kate

December 27, 2024

4  out of  5
rating by Kate
"Great service at this agency! Jake is a very patient and kind sales team member, I highly recommend. The whole team is very helpful and efficient."
We responded:
"Thanks Kate! Happy new year :) Kolby Zipperer Colorado Springs State Farm"
Profile photo of Katie Melton

Katie Melton

December 20, 2024

5  out of  5
rating by Katie Melton
"All my insurance questions were answered appropriately. Smooth and easy process. Victoria was very helpful and I definitely recommend."
We responded:
"Appreciate the kind words. Welcome to the team. Kolby Zipperer"
Profile photo of Rachel Singleton

Rachel Singleton

December 11, 2024

5  out of  5
rating by Rachel Singleton
"McKenzie is so sweet! I had a ton of questions and she explained everything and made it super easy! Definitely recommend this office!"
We responded:
"Thank you for the review! Mckenzie is one of the best in the biz :) Kolby Zipperer, Colorado Springs State Farm"
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Sacha McNeil

December 6, 2024

5  out of  5
rating by Sacha McNeil
"I recently switched my home and auto insurance to State Farm and couldn't be more pleased with the experience! Victoria Hollon was the agent who assisted me, and she was exceptional—friendly, professional, and incredibly helpful. She made the entire process of switching my insurance completely pain-free. Not only did State Farm offer a more affordable rate, but they also provided better perks tailored to my situation. Victoria also pointed out some critical coverage gaps in my previous home insurance that I hadn’t even realized. She helped me secure that missing coverage at a cost lower than my old insurance, which was a pleasant surprise since I had always thought my previous provider was unbeatable in price. I'm thrilled to be a State Farm customer now, and I can't recommend Victoria Hollon enough for her outstanding service. If you're considering switching insurance, definitely reach out to her—you won't regret it!"
We responded:
"Wow that’s an incredible review! Thank you so much, and I know customers only leave reviews like this when they truly have a great service experience and they save money :) Kolby Zipperer State Farm, Colorado Springs"